Terms & Conditions

1. Definitions

  • Website: Vape Sub Zero.
  • User / Customer: Any person browsing the website or making a purchase.
  • Seller: Vape Sub Zero Management.

2. Acceptance of Terms

By using this website, you explicitly and implicitly agree to be bound by all the terms and conditions set forth on this page.

3. Contact Information

4. Age Restrictions

  • The sale of any nicotine-containing products to individuals under the age of 21 is strictly prohibited.
  • The delivery representative reserves the right to request ID verification (Civil ID) to confirm age before handing over the order.
  • If it is proven that the customer is under the legal age, the order will be cancelled immediately with no liability to the website.

5. Products and Prices

  • The website displays available vape devices, flavors, accessories, and IQOS products.
  • Prices or product availability are subject to change without prior notice.
  • Specifications and images listed on the product page are the primary reference for purchase.

6. Orders, Payment, and Delivery

  • An order is finally confirmed after being reviewed and approved by the Seller.
  • Available payment methods and delivery fees are clearly shown during the checkout process.
  • Product ownership transfers to the customer immediately upon receipt and completion of full payment.

7. Return and Exchange Policy

  • The customer has the right to request an exchange or return within 14 days from the date of receipt.
  • To accept a return, the product must be unused, sealed in factory packaging, and in its original condition.
  • Due to the nature of health products, returns or exchanges are not accepted for any products (devices or flavors) that have been opened or used.

8. Intellectual Property

All content rights published on the website (including text, images, design, and logos) are fully reserved to Vape Sub Zero. Copying or using them for commercial purposes without prior written permission is prohibited.

9. Permitted and Prohibited Use

  • Using the website for any purpose that violates local laws is prohibited.
  • Engaging in any technical activity that may disrupt the website’s operation or burden the servers is prohibited.
  • Creating fake orders or using incorrect contact details is prohibited.

10. Disclaimer

  • The website provides no medical guarantees regarding the products being free from health risks; product use is at the customer’s own personal risk.
  • The website management is not responsible for any damages resulting from the misuse of devices or flavors contrary to manufacturer instructions.
  • All our products are intended for adult smokers only.

11. Governing Law and Jurisdiction

All transactions and terms mentioned herein are subject to the laws applicable in the State of Kuwait. Kuwaiti courts shall have jurisdiction to settle any dispute that may arise.

12. Amendments to Terms

Vape Sub Zero management reserves the right to amend these terms and conditions at any time. Amendments become effective immediately upon posting on this page.

13. General Provisions

If any provision of this agreement is found to be legally unenforceable, the remaining provisions shall remain in full force and effect. This document constitutes the entire and exclusive agreement between the Customer and the Website.

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